Making Voices Heard

We believe that voice interfaces have the potential to democratise the use of the internet by addressing limitations related to reading and writing on digital text-only platforms and devices. This report examines the current landscape of voice interfaces in India, with a focus on concerns related to privacy and data protection, linguistic barriers, and accessibility for persons with disabilities (PwDs).

The report features a visual mapping of 23 voice interfaces and technologies publicly available in India, along with a literature survey, a policy brief towards development and use of voice interfaces and a design brief documenting best practices and users’ needs, both with a focus on privacy, languages, and accessibility considerations, and a set of case studies on three voice technology platforms. Read and download the full report here

Credits

Research: Shweta Mohandas, Saumyaa Naidu, Deepika Nandagudi Srinivasa, Divya Pinheiro, and Sweta Bisht.

Conceptualisation, Planning, and Research Inputs: Sumandro Chattapadhyay, and Puthiya Purayil Sneha.

Illustration: Kruthika NS (Instagram @theworkplacedoodler). Website Design Saumyaa Naidu. Website Development Sumandro Chattapadhyay, and Pranav M Bidare.

Review and Editing: Puthiya Purayil Sneha, Divyank Katira, Pranav M Bidare, Torsha Sarkar, Pallavi Bedi, and Divya Pinheiro.

Copy Editing: The Clean Copy